Tolchyonaya-Manka
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Terms of Service

Last updated: December 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Tolchyonaya-Manka Pty Ltd (ABN 12 345 678 901) ("Tolchyonaya-Manka", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

2. Description of Services

Tolchyonaya-Manka provides professional marine services including:

  • Superyacht assessment and condition surveys
  • Marine certification and documentation services
  • Expert marine consulting and advisory services
  • Market analysis and yacht valuation services
  • Related professional marine services

3. Eligibility and User Accounts

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services.

3.2 Account Information

You are responsible for providing accurate and complete information when requesting our services or subscribing to our communications.

4. Service Terms and Conditions

4.1 Service Agreements

Specific services are governed by separate service agreements that detail scope, deliverables, timelines, and fees. These Terms supplement but do not replace specific service agreements.

4.2 Professional Standards

All services are performed in accordance with applicable Australian and international maritime standards, including but not limited to:

  • Australian Maritime Safety Authority (AMSA) regulations
  • Maritime and Coastguard Agency (MCA) standards
  • Classification society requirements
  • International Maritime Organization (IMO) conventions

5. Fees and Payment

5.1 Service Fees

Fees for services are as quoted in writing and agreed upon prior to commencement of work. All fees are in Australian Dollars unless otherwise specified.

5.2 Payment Terms

Payment terms are typically 30 days from invoice date unless otherwise agreed. Late payment may result in interest charges at the rate of 1.5% per month.

5.3 Expenses

Reasonable expenses incurred in providing services (travel, accommodation, vessel access fees) may be charged separately as agreed.

6. Intellectual Property

6.1 Our Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by Tolchyonaya-Manka and protected by intellectual property laws.

6.2 Service Reports and Documents

Reports and certificates issued by Tolchyonaya-Manka remain our intellectual property but you receive a license to use them for their intended purposes.

7. Limitation of Liability

7.1 Professional Services

Our services are performed with professional skill and care in accordance with industry standards. However, we do not guarantee specific outcomes or that vessels will pass regulatory inspections.

7.2 Liability Limits

To the maximum extent permitted by law, our total liability for any claim is limited to the fees paid for the specific service giving rise to the claim.

7.3 Excluded Damages

We exclude liability for indirect, consequential, or special damages including loss of profits, business interruption, or loss of opportunity.

8. Insurance and Indemnity

8.1 Professional Indemnity

Tolchyonaya-Manka maintains professional indemnity insurance appropriate to the nature and scale of our services.

8.2 Client Responsibilities

Clients are responsible for ensuring vessel safety during inspections and providing safe access to all areas requiring assessment.

9. Confidentiality

We maintain strict confidentiality regarding all client information and vessel details, except where disclosure is required by law or regulatory authorities.

10. Force Majeure

Neither party is liable for delays or inability to perform due to circumstances beyond reasonable control, including natural disasters, government actions, or maritime accidents.

11. Termination

11.1 Service Termination

Either party may terminate ongoing services with reasonable notice. Completed work will be charged pro-rata.

11.2 Website Access

We reserve the right to terminate or suspend website access for violations of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Dispute Resolution

13.1 Good Faith Resolution

Parties agree to attempt resolution of disputes through good faith negotiations before pursuing formal legal action.

13.2 Mediation

If direct negotiation fails, disputes may be referred to mediation through a mutually agreed mediator.

14. Website Use

14.1 Permitted Use

You may use our website for lawful purposes related to our business services. Prohibited uses include:

  • Attempting to gain unauthorized access to our systems
  • Transmitting malicious code or content
  • Harvesting contact information for spam or marketing
  • Infringing intellectual property rights

15. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

16. Modifications to Terms

We may modify these Terms from time to time. Continued use of our services after modifications constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with specific service agreements and our Privacy Policy, constitute the entire agreement between the parties.

19. Contact Information

For questions regarding these Terms of Service, please contact us:

Tolchyonaya-Manka Pty Ltd
Level 15, 580 George Street
Sydney NSW 2000
Australia

Email: [email protected]
Phone: +61 2 9247 3800

20. Professional Standards and Codes

Tolchyonaya-Manka operates in accordance with:

  • International Institute of Marine Surveying (IIMS) Code of Practice
  • Australian Association of Marine Surveyors standards
  • Classification society rules and procedures
  • Relevant Australian Consumer Law protections

Tolchyonaya-Manka

Tolchyonaya-Manka - Setting the standard for excellence in superyacht certification and assessment.

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